Privacy Policy

We at Tomei understand and respect your concerns about privacy. It is our priority to manage and protect your personal information responsibly. The privacy practices of this policy are in compliance withThe Personal Data Protection Act 2012 (‘PDPA”) in Malaysia. Our Privacy Policy is designed to explain how Tomei manages your personal data. This Privacy Policy describes how we will collect, record, use, store, hold, transfer and disclose your personal information. When you visit Tomei website or provide us with your personal data whether it be through our website enquiry, membership forms or by another means whatsoever, you accept and consent to the terms of the Privacy Policy.

Consent & Data Collection

The terms “Personal Data” and “Personal Information” are information that can be used to identify you as an individual or allow someone to contact you as well as information attributed with such information. Personal data is collected either through our stores, enquiry and membership forms, online, media, including Tomei website or when you make any purchase transaction with us. Information collected can include but is not limited to name, identification number, contact details, demographic information, preferences and payment details if a transaction is carried out. The provision of personal data by you to use such as your name, email address, contact details, credit card and such other information may be indicated by Tomei as compulsory or obligation in order for Tomei to perform relevant purposes, as stated in the following section Tomei may not be able to perform such purposes of you fail to supply your personal information.

Purposes

Such personal data will be collected, used, and/ or processed by Tomei for any purpose(s) of:

Membership registration, verification and entitlement to membership privileges.
Customer account registration and access on Tomei website.
Personalization of content of Tomei website
Product reservation, service & repairs

Customer enquiries and request
Notification on new showrooms, events, offers, products and service
Participation in events, contest and lucky draws

Confidentiality and Security

We at Tomei will do our utmost best to protect the security and integrity of sensitive Personal Information. Tomei has the appropriate amount of technical, administrative and physical capacity to prevent any unauthorized access, collection, use, disclosure, copying, modification and disposal of your personal data. Internal procedures are also put in place requiring our employees and data processors to respect the confidentiality of any personal information held by us.

Accessing, Correction and Amending Your Personal Information

Where applicable, we at Tomei will take reasonable steps to verify the accuracy of your personal information received at the point of collection. However, please note that you are accountable and liable for the accuracy and completion of all personal information submitted by you. You may access, review, update, or modify certain of the Personal Information that is stored with us. If you have provided your personal data through stores, enquiry or membership forms, you may request the correction or amendment of your Personal Information by contacting our customer service department. Tomei may comply with your request to access, amend or delete your personal data, to the extent required by law.

Disclosure of Information

Your Personal Information may be disclosed by Tomei to third party services providers or agents for one or more of the above purposes in accordance with this Privacy Policy and as permitted by the applicable data protection laws. These service providers are subjected to confidentiality obligations and will only use the personal information to perform the necessary function in good faith and not for any other purposes. We do not rent or sell your personal information to third parties for their marketing purposes without your explicit consent.

Retention of Information

All information kept by us is stored on our secure servers. Your personal information will be retailed for as long as it is necessary to fulfill the purpose for which it is collected or for the business or legal purposes in accordance with the applicable laws. Should you choose to unsubscribe from our mailing list, please kindly note that all personal data will still be retained on our databases to the extent permitted by law

DNC Registration Policy for Telecommunications

Unauthorized or unsolicited telemarketing communications will not be sent to your mobile number if they are registered under the Do-Not-Call Registry (DNC Registry), unless we have your clear and unambiguous consent to do so. However, we may continue to contact you through your mobile numbers that have been provided to us in the limited circumstances allowed under the DNC Registry, although you have registered with the DNC Registry. If you do not wish to continue receiving such messages, please call 03-22874668.

Who we are

Suggested text: Our website address is: https://staging.etomei.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.